South Asia Pacific Marine Commercial Support

Posting Date: 2 Apr 2025

City: Singapore

Location:

Singapore, SG, 339510

Contract Type: Permanent

Division: South Asia Pacific Marine

Level of experience: Intermediate

RINA is currently recruiting for a South Asia Pacific Marine Commercial Support to join its office in Singapore within the South Asia Pacific Marine Division.

Mission

The Commercial Support Advisor plays the role in the administrative aspects of business intelligence, customer interactions, offer management, and basic pricing. This position supports the commercial team's efforts to provide efficient and effective services to clients while ensuring accurate record-keeping and contributing to marketing intelligence efforts.

Key Accountabilities

Business Intelligence and Data Reporting
Assist in gathering business intelligence, competitor analysis, market trends
Generate reports and presentations to support decision making with commercial team
Assist is data analysis related to customer segmentation and pricing

Customer Communication
Ensure prompt and efficient responses to customer enquiries
Communicate effectively internally and externally regarding offers and pricing

Customer Data Management
Create and maintain accurate customer records
Handle customer enquiries related to account information and updates
Assist in preparation of offers for enquiries received
Understand and assist commercial team to maintain pricing strategy
Ensure consistency and accuracy in offer documents
Maintain proper record of offers, pricing agreements and other relevant documents
Ensure compliance with company policies regarding record keeping and reporting
Assist in value added offerings to clients as requested

Administrative Support
Provide administrative support to the commercial team
Collaborate with team members to streamline administrative processes
Maintain accurate records and organized filing of documents

Education

High School Diploma/GED in Business Administration Finance Management or Statistics

Qualifications

Minimum 3 years of experience in customer data management, sales or sales support, business analytics or related administrative experience.
Strong analytical skills, attention to detail and accuracy in reporting
Efficiency in administrative support tasks and record keeping
Strong understanding of CRM systems and database management
Proficiency in Microsoft suite and other relevant business software including making presentations
Excellent communication skills with ability to interact professionally with clients and internally
Ability to multitask and work efficiently in a fast-paced commercial environment.

With over 5,800 employees and 200 offices in 70 countries worldwide, RINA is a multinational player which provides certification, marine classification, product testing, site supervision and vendor inspection, training and engineering consultancy services across a wide range of sectors. Our business model covers the full process of project development, from concept to completion. The aim is to guarantee a project’s technical, environmental and safety - and sometimes also economic and financial - sustainability.

At RINA, we endeavor to create a work environment where every single person is valued and encouraged to develop new ideas. We provide equal employment opportunities and are committed to creating a workplace where everyone feels respected and safe from discrimination or harassment of any kind. We are also compliant to the Italian Law n. 68/99.