Key and Large Accounts Certification Key Account Manager

Mission

RINA is currently recruiting for a Key Account Manager to join its office in  Milano, Italy within the Key & Larg account Division.

Key Accountabilities

The new resource will be part of the team dedicated to strategic management of key clients and will:

• Collaborate with Business Units to support the development of long-term strategies that foster growth and sustainability of assigned accounts
• Support the definition of the Key Account Plan, contributing to the development of action plans and targets for each Business Unit
• Serve as contact point for assigned Key Accounts, participating in client meetings and ensuring effective communication between client and RINA
• Coordinate the multi-Business Unit cross-functional team for effective 360-degree account management
• Identify and develop new business opportunities through regular customer meetings, implementing a proactive sales approach
• Monitor customer satisfaction through periodic meetings and contribute to implementing corrective actions to improve relationships
• Promote cross-selling opportunities by facilitating the sale of strategic services to assigned accounts
• Monitor sales performance (order intake, strategic agreements)
• Support the management of framework agreement and tender management processes #LI-MP3

Qualifications

• Master's degree in Management Engineering, Economics, Philosophy, Political Science or related disciplines
• At least 2-3 years of experience in business development, sales, or account management
• Knowledge of the certification and inspection services sector will be considered a plus
• Ability to develop strategic relationships with key clients at various organizational levels
• Excellent communication skills in Italian and English, both oral and written
• Other languages will be considered as a plus
• Ability to work in cross-functional teams and coordinate activities across different Business Units
• Excellent analytical skills and data-driven orientation for monitoring account performance
• Ability to manage multiple priorities simultaneously
• Customer and result-oriented approach
• Availability for business trips within Italy and abroad
• Very good knowledge of the Office suite, particularly Excel, Word, and PowerPoint
• Proactivity and problem-solving skills
• Managerial aptitude and capacity to satisfy demanding clients