India Site Operations Manager

Mission

Site Operations Manager involves coordinating all activities and resources for the delivery of site supervision activities, managing personnel across multiple sites, and overseeing the entire process from planning to invoicing. The Site Operations Manager is responsible for quality, cost optimization, invoicing accuracy, and timeliness. Additionally, the role includes managing contracts for site supervision services and delivering reporting to the clients, focusing on profitability and customer satisfaction.

Key Accountabilities

1. Overall Coordination:
- Coordinate all activities and resources for the delivery of site supervision activities.
- Ensure seamless communication and collaboration across multiple sites.
2. Personnel Management:
- Manage personnel across multiple sites, including allocation, supervision, and performance evaluation.
- Foster a positive and productive work environment.
- Support the Site Operations Junior Manager in each activity.
- Make site personnel aware of and trainee them on quality topics.
3. Quality Management:
- Oversee and ensure the quality of site supervision activities.
- Implement and enforce quality control measures and standards.
- Support the systematic collection of lessons learned on the individual site.
4. Cost Optimization:
- Develop and implement strategies for optimizing costs while maintaining quality standards.
- Monitor and control expenses related to site operations.
5. Invoicing Accuracy and Timeliness:
- Ensure accurate and timely invoicing for site supervision services.
- Verify that all billing and invoicing procedures align with contractual agreements.
6. Resource Allocation:
- Select and assign qualified resources for site supervision activities.
- Provide clear instructions, documentation, and support to the personnel.
7. Performance Evaluation:
- Evaluate the performance of personnel and teams, providing feedback and implementing improvements.
- Implement performance improvement plans when necessary.
8. Scheduling and Milestones:
- Develop and manage schedules for site supervision activities to meet project milestones.
- Adjust schedules as needed to ensure timely completion.
9. Contract Management:
- Manage contracts for site supervision services, focusing on profitability and customer satisfaction.
- Collaborate with clients and stakeholders to understand and meet their expectations.
10. Customer Satisfaction:
- Prioritize and ensure high levels of customer satisfaction.
- Address customer concerns and proactively identify opportunities for improvement.
11. Data Entry and Recordkeeping:
- Ensure accurate and timely data entry into legacy systems.
- Maintain detailed and organized records related to site supervision activities.
12. Risk Management:
- Identify and mitigate risks associated with site operations.
13. Regulatory Compliance Assistant:
- Ensure compliance with industry regulations and standards, with ISO 14001, and ISO 45001 and SA8000 requirements, OHSES Policies, Procedures and Guidelines and RINA QMS.
- Perform tasks activities in compliance with the RINA QOHSES System
- Support and participate in the organization's environmental and safety program to conform to ISO 14001, ISO 45001 and SA8000 requirements.

Education

Qualifications

Extensive Site Operations Experience:
- Several years (at least 3 years) of proven experience in site operations and construction management.
Project Management:
- Strong background in project management with a track record of successful project delivery.
Contract Management:
- Significant experience in managing contracts, including negotiation, administration, and compliance.
Budget Management:
- Proven experience in budget management, cost control, and financial analysis within the construction industry.

Competencies