IT Project Manager - Salesforce

Posting Date: 7 Sep 2024

City: Genova

Location:

Genova, IT, 16128 Roma, IT, 144

Contract Type: Permanent

Division: Global IT Operations

Level of experience: Intermediate

RINA is currently recruiting for an IT Project Manager - Salesforce to join its office in Genoa or Rome (Italy) within the Global IT Operations Division (Corporate IT).

Mission

The ideal candidate will support project management, application design and development activities

Key Accountabilities

Planning activities, providing status update to supervisor and higher levels as required
Analysis (identify requirements, define workflow, models, and objects to be managed)
Evaluation of user interface design
Evaluation of system architecture (high level design), applying expertise to deliver high quality evaluations of solutions proposed by 3rd parties and/or in place
Management of the development team, acting as internal counterpart in development projects involving external suppliers
Test execution (definition of test cases, execution, collection of evidences)
Providing delivery of service operations and KPI compliance, establishing metrics, key performance indicators, and service level agreements to continually improve the performance of IT operations
Management of the ordinary maintenance of the software and of issues, analyzing and proposing solutions for improving functionalities and performance

Education

Bachelor’s Degree in Computer Engineering or Computer Science

Master’s Degree in Engineering General

Qualifications

3-years experience in IT sector
English and Italian B2 or higher
Nice to have: ITIL foundation certification and/or other IT certification
Knowledge of the following technologies/products:
Project Management tools (example: MS Project)
Cloud infrastructure and application architectures
Experience with working or managing one or more projects delivered with market ERP, CRM platform and vertical solutions (i.e. Salesforce Sales and Field Management)
#LI-AV1

Competencies

ADDRESS THE WAY - Have a big picture of different situations and reinterpret it in a perspective way
BUILD NETWORK - Forge trust relationships, across departments, and outside the organization
CLIENT INTIMACY - Embrace internal and external client needs, expectations, and requirements to ensure maximum satisfaction
EARN TRUST - Take everyone's opinion into account and remain open to diversity
MAKE EFFECTIVE DECISIONS - Structure activities according to priorities, actions, resources and constraint
MANAGE EMOTIONS - Recognise one's and other's emotions and express and regulate one's reactions
PIONEER CHANGE - Actively embrace change and benefit from the new circumstances
PROMOTE SUSTAINABLE DEVELOPMENT - Promote commitment by keeping promises as a Role Model
THINK FORWARD - Capitalise on experiences and translate them into action plans for the future

With over 5,600 employees and 200 offices in 70 countries worldwide, RINA is a multinational player which provides certification, marine classification, product testing, site supervision and vendor inspection, training and engineering consultancy services across a wide range of sectors. Our business model covers the full process of project development, from concept to completion. The aim is to guarantee a project’s technical, environmental and safety - and sometimes also economic and financial - sustainability.

At RINA, we endeavor to create a work environment where every single person is valued and encouraged to develop new ideas. We provide equal employment opportunities and are committed to creating a workplace where everyone feels respected and safe from discrimination or harassment of any kind. We are also compliant to the Italian Law n. 68/99.