IT Business Partner
Genova, IT, 16128 Roma, IT, 144
RINA is currently recruiting for an IT Business Partner to join its office in Genoa or Rome (Italy) within the Operating Engine Division.
Mission
As an IT Business Partner, you play a pivotal role in aligning IT services with business needs. You manage and prioritize service and project demands, ensuring alignment with budget constraints, IT architecture, and compliance with GDPR and IT security standards. You drive innovation through the adoption of AI solutions, both custom‑built (such as cloud‑based AI services, copilots, and automation frameworks) and embedded within enterprise platforms. You are responsible for planning, coordinating, monitoring, and controlling IT and AI‑driven projects, ensuring compliance with requirements related to scope, timelines, costs, and quality. Working closely with business and technical stakeholders, you contribute to the design, development, and implementation of IT and AI‑enabled solutions, ensuring high‑quality service delivery and strong user satisfaction.
Key Accountabilities
1. Demand Management
- Collect, analyze, and prioritize service, project, and AI-driven initiatives from business and stakeholders.
- Identify opportunities for process optimization through AI, automation, and advanced analytics.
- Ensure alignment between demand, budget, IT application architecture, and AI strategy.
- Evaluate technical and economic feasibility of proposed solutions (including AI use cases), managing conflicts and critical issues.
2. Impact Evaluation
- Assess the impact of changes on applications, data, infrastructure, AI models, and end users.
- Evaluate ethical, legal, and compliance implications of AI solutions (e.g. data privacy, bias, explainability).
- Ensure compliance with GDPR regulations in collaboration with the Data Protection Officer (DPO).
3. Collaboration
- Work with IT Cloud Infrastructure and IT Architecture teams to ensure application and AI service availability, scalability, and performance.
- Collaborate with Data & AI teams to design machine learning models, copilots, and intelligent automation solutions.
- Coordinate with IT Security to ensure new applications and AI systems meet Security by Design and Responsible AI principles.
- Engage with Procurement for tender operations, including selection of AI vendors and platforms.
4. Project Management
- Manage the design, development, and implementation of IT and AI-based solutions (custom and embedded).
- Lead end-to-end AI project lifecycle (use case identification, data readiness, model development, deployment, monitoring).
- Define work plans, resources, timelines, and costs, ensuring alignment with Agile, Waterfall, or hybrid methodologies.
- Apply project governance frameworks and ensure proper risk, issue, and stakeholder management.
- Collaborate with development and project teams to define technical specifications, including integration of AI capabilities into existing platforms (e.g. ERP, CRM, Salesforce, Microsoft ecosystem).
5. Communication & Documentation
- Manage communication and collaboration among internal and external stakeholders, including AI initiatives and innovation roadmaps.
- Translate business needs into AI and data-driven solutions, ensuring clarity for both technical and non-technical audiences.
- Draft technical documentation, AI model documentation, and progress reports.
- Promote AI adoption and change management, including user training and awareness.
6. Maintenance & Support
- Conduct preventive and corrective maintenance of IT applications and AI solutions (model monitoring, retraining, performance tuning).
- Provide second and third-level support for application and AI-related issues.
- Ensure continuity of IT and AI services by managing expectations, risks, and critical issues.
- Update documentation and operating procedures related to applications and AI systems.
Education
Qualifications
Competencies
- WORKPLACE DYNAMICS - Resourcefulness in shaping progress and working efficiently.
- FORESIGHT & INSIGHT - Context awareness adopting a systemic perspective and informed decision making.
- PERSONAL EMPOWERMENT - Ownership for life, work and results, striving to grow professionally and personally.
- INTERPERSONAL INFLUENCE - Skills and strategies we use to interact effectively with others.
- DOMAIN & BUSINESS ACUMEN - Applying a scientific approach and critical thinking in operations and solution development within area of expertise.
RINA is a multinational company providing a wide range of services in the energy, marine, certification, infrastructure & mobility, industry, research & development sectors. Our business model covers the full process of project development, from concept to completion.
At RINA, we endeavor to create a work environment where every single person is valued and encouraged to develop new ideas. We provide equal employment opportunities and are committed to creating a workplace where everyone feels respected and safe from discrimination or harassment of any kind. We are also compliant to the Italian Law n. 68/99.