Account Financial Advisor
Genova, IT, 16128
RINA is currently recruiting for a Account Financial Advisor to join its office in Genoa, Italy within the Global Credit & Finance Division
Mission
For its head office in Genoa, RINA is currently recruiting a Credit Account Financial Advisor, who will be involved in credit recovery and client management for financial aspects. #LI-SV1
Job Responsibilities
- Monitor the overall debit status of assigned customers at a large perspective, not just for pure collecting purpose of past due, but in a wider client management perspective
- Contacting debtors (e.g. phone meeting, face-to-face meeting) to learn more about their payment status among customers assigned (i.e. credit collection customer portfolio)
- Negotiating payments and extended payment plans
- Be the point of reference in case of issue of incorrect invoices or in case of disputes, manage any disputes on the invoices of assigned customers together with the PM and all relevant stakeholders to avoid recurrences
- Communicate with Client Management, Business Unit/Service Line Management and other team members about methods and strategies to ensure a positive rate of customers who agree to repaying their debts
- Define and suggest the more appropriate payment policy for the customer in portfolio
- Understand when it is needed to take in action delinquency (Provide Feedback to the Corporate Credit office on the request to send invoices to the collection companies and propose sending for the credits not recovered within 90 days of the expiry, with concurrence with the Business)
- Control unbilled on regularly basis for internal push to invoicing
- Monitor invoicing accuracy on regular basis, being in contact with invoicing owner
Long Description
- Bachelor’s degree in Accounting, Business Management, or a similar field; lower level of qualification is acceptable if linked to a material work experience or professional skills
- 1-3 years previous experience in direct customer service, credit management or sales environment
- Knowledge of payment plans and credit collection process
- Good basic accounting knowledge
- Working knowledge of Office 365
- Excellent communication and negotiation skills
- Ability to positively connect with clients
- Time management skills are essential to complete all required client calls daily
- Experience meeting retention and negotiation sales goals
- Ability to work well and proactively in a fast-paced environment
- Attention to detail and the ability to reason and think quickly is essential for negotiating effectively
- Analytical skills and data driven approach
Competencies
- Customer/Client Service: Respond appropriately
- Teamwork and Leadership: Team Player
- Building and Developing Professional/Technical Knowledge: Gain advanced knowledge of professional/technical area
- Change, Innovation and Responsiveness: React to change
- Communication and Influence: Communicate clearly
- Planning, Organising and Pro activity: React to short term priorities and plan activities
- Results Focus: Set your own goals
Education
With over 4,000 employees and 200 offices in 70 countries worldwide, RINA is a multinational player which provides certification, marine classification, product testing, site supervision and vendor inspection, training and engineering consultancy services across a wide range of sectors. Our business model covers the full process of project development, from concept to completion. The aim is to guarantee a project’s technical, environmental and safety - and sometimes also economic and financial - sustainability.
At RINA, we endeavor to create a work environment where every single person is valued and encouraged to develop new ideas. We provide equal employment opportunities and are committed to creating a workplace where everyone feels respected and safe from discrimination or harassment of any kind.